FAQ

Do you ship to my country?

Yes, we ship internationally!

To ensure the best pricing and customer experience, we recommend ordering through our regional partners or platforms based on your location:

• USA: www.comfyable.com
• Japan: Visit www.amazon.co.jp and search for Comfyable
• Southeast Asia & China: Visit www.taobao.com and search for Comfyable
• India: Visit www.amazon.in and search for Comfyable
• Australia: Visit www.amazon.com.au/ and search for Comfyable
• Taiwan, China: Contact our local agency via LINE (ID: gini604833)
• Turkey: www.comfyable.com.tr
• Europe: Search for Comfyable on your local Amazon site
• UAE: Visit www.amazon.ae and search for Comfyable
• Saudi Arabia: Visit www.amazon.sa and search for Comfyable
• Other Regions: Order directly from www.comfyable.com

How to Clean Puffy-Style Bags?

We recommend hand washing and air drying the puffy-style bags for two key reasons:

1. Machine washing can damage the structure: The strong agitation may cause the internal cushioning to shift or become misshapen, leading to a deformed appearance.
2. Heat can damage the magnet: Temperatures above 50°C (122°F), especially from a dryer, may cause the built-in magnet to fail. Never use a machine dryer to dry the sleeve.

That said, machine washing is possible—some bags may retain their shape just fine. But for long-term durability and to preserve the bag’s shape and function, hand washing remains the safest and most recommended method.